If you forgot your password, follow the steps below to reset it. If you forgot your username, you will need to reset your password first.

Step 1) Go to https://www.caliheapapply.com/Account/Login  and click the reset password link. 

2) Enter your e-mail address and click submit. An e-mail will be sent to the email address entered with a link to reset your password. 

3) Once you click the link in the e-mail, you will be directed back to the CA Online LIHEAP Application page to reset your password. 

4) After updating your password, you will be signed-in to your profile. You can view your username in the top right corner.