Recent articles

• When will I be notified of my application status?
  You will be notified of your application status after your application has been processed. Please allow 2-4 weeks for your local LIHEAP agency to review your submitted application and documents, and assign a status to your application.  If you have not heard back on the status of your application within the 2-4 week time period, please contact your l...
  
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• I am the caregiver/case manager/nurse/staff member for someone. How can I apply for them?
  You can create an account for them on CALIHEAPApply.com using a valid email address. Please note that this email address is where all account and application notifications will be sent. So, it must be easily accessible to your client.  Once an account has been created, you can start and submit an application on behalf of your client. Please make sure...
  
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• What is the status of my application?
  You can check the status of your application by logging into your account and going to Account > My Applications. The status will appear next to your most recent submitted application.  These are the available application statuses and what it means to you: Application Status Description In Progress Your application is pending to be processe...
  
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• Why was my application closed?
  Your application was closed for one of the following reasons: You already submitted an application in the past year  You submitted outdated documents  You did not provide the documents requested by your LIHEAP agency You submitted the incorrect document(s) too many times  You may submit another online application if your original application...
  
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• I forgot to upload a document to my application. How can I add it?
  After your application is submitted, your application is locked for editing and document uploads.  If your application is missing documents, your local LIHEAP agency will send you a direct request to provide those documents to them. 
  
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