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• My zip code is not eligible. How can I apply?
  This means that your local LIHEAP agency does not accept online applications. However, you can still apply in person or by mail.  Please click HERE to find your local agency.   Once your agency has been located, you can call to request an application to be mailed to you, or request an appointment to apply in person.  You can also find a PDF o...
  
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• Can I edit my application after submitting it?
  No. If you need to edit a section on your application after submitting it, you must contact your local LIHEAP agency and request that they update your application for you.  Please note you may edit information in your User Profile at any time. The information includes: First and Last Name County City Zip Code Email address  Preferred Language
  
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• When will I receive the LIHEAP Benefit assistance?
  After your local LIHEAP agency determines that you are eligible for assistance and transfers your application for payment, you will receive a check or receive a credit on your energy account in 6-10 weeks. Our IT support agents do not process applications or know when applications were transferred for payment. We also do not have access to agency sta...
  
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• When will I be notified of my application status?
  You will be notified of your application status after your application has been processed. Please allow 2-4 weeks for your local LIHEAP agency to review your submitted application and documents, and assign a status to your application.  If all required documents were submitted, you will receive an email from Info@caliheapapply.com notifying you of yo...
  
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• Why was my application denied?
  Our IT support agents do not process applications or know the reason why applications were denied. We also do not have access to agency staff that do process and update the status of applications.  To find out why your application was denied, please contact your local service provider that serves your place of residence.  You can find your agency...
  
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