You will be notified of your application status after your application has been processed. Please allow 2-4 weeks for your local LIHEAP agency to review your submitted application and documents, and assign a status to your application.
If you have not heard back on the status of your application within the 2-4 week time period, please contact your local LIHEAP agency.
If all required documents were submitted, you will receive an email from [email protected] notifying you of your application status (Benefitted or Denied).
If all required documents were NOT submitted, you will receive an email from [email protected] requesting additional documents to be uploaded. Your local LIHEAP office may also mail back your application or contact you directly to collect missing information or documentation.
Check your inbox or spam folder to make sure you don't miss any notifications. You can also check the status of your application by logging in to CALIHEAPAPPLY.com and scrolling down to the "Submitted Applications" section.
These are the available application statuses and what it means to you:
| Application Status | Description |
| In Progress | Your application is pending to be processed. The agency may request additional information or documentation to meet all program requirements. |
| Deficient | Your application is missing one or more documents and could not be successfully processed. You must submit the missing documents as requested by your local agency. |
| Corrected | Your application has been corrected after you provided the missing documents requested by your local agency. |
| Transferred | Your application was benefited for LIHEAP Payment Assistance and has been transferred to the State for credit or payment. It will take anywhere between 6-9 weeks for the payment to reflect on your bill. |
| Denied | Your application was denied for LIHEAP Payment Assistance. |