Our IT support agents do not process applications or know the status of applications. We also do not have access to agency staff that do process and update the status of applications. 

To find out about your application status, please contact your local service provider that serves your place of residence. 

You can find your agency 3 different ways:

1. Go to California Online Application Portal - Find Services (caliheapapply.com) and enter your residence county/city/zip 

2. Go to the CSD website and enter your city: Find Services In Your Area (ca.gov)

3. Log into your CALIHEAPAPPLY.COM account and click the person icon in the upper right hand corner: